Frequently asked questions
ARE YOU AWARE OF ANY ISSUES WITH INTERNATIONAL SHIPMENTS?
We DO NOT currently ship internationally.
DO YOU SHIP ORDERS INTERNATIONALLY?
No, we DO NOT currently ship internationally.
HOW QUICKLY WILL MY ORDER SHIP?
Orders placed before 4 PM Eastern Standard Time (EST) normally ships out within 10 to 48 hours. Estimated shipping is 3 to 5 business days. Orders are shipped through USPS.
WHAT IS YOUR SHIPPING POLICY?
For more details on our shipping terms and policy, read our shipping section below (scroll down).
DO I HAVE TO BE A MEMBER TO SEE YOUR CLOTHING? AND PRICES?
No, you don't have to be a registered member or logged in to see the price of our in-stock styles. You do not have to be a member or logged in to view the images of our in-stock styles.
HOW CAN I BECOME A REGISTERED MEMBER OF YOUR WEBSITE?
At the top of the page, click on Log In/Sign Up, then click on Create an Account. Fill out the form and submit.
WHAT DOES YOUR MEMBERSHIP INCLUDE?
A membership with She Inspired Clothing, gives you access to exclusive discounts and promotions. Joining is FREE.
Exchanges or Returns
WHAT IS YOUR RETURN POLICY?
Orders for sale items are final and cannot be returned or exchanged, NO EXCEPTIONS. A written claim for shortage or damage regular priced items must be made within one week of receipt of the style. Please inspect all items upon arrival. A written claim for dissatisfaction for any other reason must be made within 30 days of receipt of the style. Return and exchange requests for non-sale merchandise are accepted for items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. Fax: 8664917137, Email: email@example.com
HOW DO I REQUEST A RETURN?
All return requests must be made in writing. Please fax or email us your return request, noting the style number, the reason for the return, the name of your customer that we shipped to, and whether you want a refund or an exchange.
HOW LONG DOES IT TAKE TO RECIEVE A PRE-ORDERED ITEM?
The date that the item will be available will be provided in the item description. Also, you will receive a pre-order confirmation email with the description of your pre-ordered item(s) with the estimated shipment date & time. Once your payment has been received, your items will be shipped. You will receive a e-receipt with shipment confirmation and your tracking number.
WHEN DO YOU CHARGE MY CREDIT CARD FOR PRE-ORDER OR BACKORDER ITEMS?
We charge immediately as the order is placed. The item(s) are shipped on the estimated shipment date.
WHEN DO YOU CHARGE MY PAYPAL ACCOUNT FOR PRE-ORDER OR BACKORDER ITEMS?
Because PayPal only allows one opportunity to capture funds, payment for pre-order or backorder items paid for with PayPal are captured when the first item(s) on the order ships.
Placing an Order
WILL THE PRICE I AM CHARGED INCLUDE SHIPPING, HANDLING, CUSTOM FEES AND TAXES?
Your grand total will include taxes, handling and shipping fees.
HOW CAN I PAY FOR MY ITEMS?
We accept Amex, Discover, MasterCard, Visa, or PayPal.
DO I NEED TO BUY A MINIMUM NUMBER OF ITEMS?
No. There is no required minimum order amount.
DO YOU OFFER DISCOUNTS?
We are always looking for new ways to save our customers money. We offer monthly promotions and coupons to our members and through our sale page, which has all seasonal mark-down items. Please check out our SALE page periodically to see all our latest ways to save!
Sizing & Quality
WHERE IS THE SIZE CHART ON YOUR WEBSITE?
At the footer of the website, you will find a link titled "Size Chart" once clicked you will be directed to the Size Chart & Materials page.
HOW CAN I JOIN THE SHE INSPIRED TEAM?
Currently we are looking for free-lance bloggers and marketing assistant's
Email your position inquiry and resume to our director: firstname.lastname@example.org
I HAVE A QUESTION THAT IS NOT LISTED.
Ask your question in our contact section below.
viscose, linen, lyocell, wool, polyurethane, cotton, polyester, rayon, nylon and spandex blend
SEAMLESS CARE GUIDE
She Inspired seamless clothing is made of a nylon and spandex blend making them extremely smooth, lustrous, and lightweight to wear.
They are built to last and will retain their shape for many, many years of wear so long as you take proper care of your She Inspired seamless clothing!
HOW TO WASH YOUR SHE INSPIRED CLOTHING
1. Hand wash in warm to cool water (do not use hot water!). For the safest measures use cool water.
2. Use a diluted detergent or a light-duty detergent. We recommend an “eco-friendly” detergent for washing your seamless items since these detergents usually have fewer chemicals in them. Better for your seamless clothes and better for the environment!
3. Lightly hand wash your seamless clothing. Do not agitate or rub the fabric too harshly as they may cause pilling once your garment is dry.
4. Squeeze excess water out or lightly wring your garment to get as much water out as possible.
HOW TO DRY YOUR SHE INSPIRED SEAMLESS CLOTHING
1. Lay your garment flat to dry or hang to dry. For best results, we recommend laying It flat to dry.
NOTE: Please DO NOT MACHINE DRY your She Inspired Seamless clothing! Drying in the washing machine can cause the fabric to pill and make your seamless clothing less lustrous and less smooth.
With the proper care, your She Inspired Seamless Clothing will always look fabulous!
If you have any additional questions about the proper care of your She Inspired clothes, please do not hesitate to contact our customer service info@Sheinspiredclothing.com
She Inspired Clothing comes in many different colors! We are constantly releasing new colors and bringing back past favorites.
Can't find the item color you're looking for?
Maybe we can help. Shoot us an email at email@example.com and let us know what you want. We strive to provide excellent customer service and give our customer a valued shopping experience.
POLICY AND TERMS
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge.
Shipping fees are non-refundable. If you refuse any shipments from She Inspired Clothing, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund. We do ship internationally and to PO Boxes via USPS. Expedited shipping is not available to a PO Box.
*After your payment is authorized and verified, it can still take 48 hours to process your order. This is just an estimate, and doesn't include weekends or holidays. When your order has been shipped, you will receive an email with tracking information. You will receive your order 3-8 business days from the date that it is shipped out, not necessarily from the date that it is placed.*
Backordered styles will ship as they arrive without contact from us unless you request otherwise in the Special Comments field on the order. Shipping charged on all backorder shipments.
*Orders with Out of Stock item(s) – the items on your order that are In Stock will ship immediately by your chosen delivery method. The items on your order that are out of stock will be removed from your order and you will receive a refund for the amount of that out of stock item. She Inspired will process the refund immediately. The estimated time of which you will receive that refund will depend on your banking institution.*
P.O. Boxes, U.S. Territories and International:
Only standard delivery is available.
All packages are sent via United States Postal Services.
U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.
Standard delivery usually arrives within 3-8 business days, but may take up to 10 business days from the shipped date, excluding holidays.
Standard delivery to Alaska, Hawaii, the U.S. territories, and P.O. Boxes usually arrives within 5-8 business days.
Standard delivery to APO/FPO addresses usually arrives within 18 business days from the shipped date, excluding holidays.
TRACKING YOUR ORDER
Once your order has been processed and shipped, an email containing the tracking number will be sent to your registered email. This email may go to your junk/spam folder.
If your tracking information states that your package was delivered and you have not received it. You must address this with the shipping service. She Inspired Clothing does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered.
RETURNS, EXCHANGES & REPLACEMENTS
*Orders for sale items are final and cannot be returned or exchanged.*
A written claim for shortage or damage must be made within one week of receipt of the style. Please inspect all items upon arrival. A written claim for dissatisfaction for any other reason must be made within 30 days of receipt of the style. Return and exchange requests for non-sale merchandise are accepted for items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. The request must contain the style number, the reason for the request and whether your customer wants a refund or exchange.
*30 day return guarantee for dissatisfaction claims*
Fax: 8664917137, Email: firstname.lastname@example.org
She Inspired Clothing is not responsible for any shipping fees associated with a unapproved return or exchange. For approved return requests, we will email you a pre-paid return label and pay the freight to ship a damage replacement or size exchange. Styles returned because of dissatisfaction (not damage) must be in complete She Inspired packaging. Goods sold with the understanding that we have the right to furnish new items for any proven defects, but under no circumstances shall we be under any liability of any kind. If we have agreed to a refund, once the return package has been received, your refund will be processed in the original form of payment within 2 weeks. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from Sheinspiredclothing.com
TERMS & CONDITIONS
She Inspired Clothing reserves the right to change the terms of service of the Site at any time. She Inspired may also, from time to time, change, move, delete portions of, or add to, the Site.
Please review the following terms of service that govern your use of the Site (the "Agreement").
**Orders for sale items are final and cannot be returned or exchanged.**
Unless otherwise noted, all material including images, illustrations, designs, icons, photographs, and written and other materials that are part of the Site (collectively, the "Contents") are properties of She Inspired Clothing.
Our product images may not be used without prior approval and credit to the She Inspired Clothing brand. Please contact our team for approval. If you are approved to use our images, the images must be tagged with our social media or have either the She Inspired Clothing logo on them or have a clear statement that the they are the She Inspired brand.
The Contents of the Site and the Site as a whole are intended solely for non commercial personal use by the users of the Site. As such, you may not reproduce, copy or download any of the Contents contained within the Site for anything other than personal use.
USER COMMENTS & FEEDBACK
All comments, feedback and other submissions disclosed, submitted or offered to She Inspired Clothing in connection with your use of this site (collectively, "Comments") shall remain the property of the company.
You agree that no comments submitted by you to the site will violate any right of any third party, including copyright, trademark, privacy or other personal property right(s). You further agree that no comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.
The products displayed at the site are available through She Inspired Clothing in the United States and select foreign markets while supplies last. The prices displayed at the Site are in U.S. dollars.
She Inspired Clothing has made every effort to display as accurately as possible the colors of She Inspired merchandise that appear on the Site. However, the actual colors that your see will depend on your monitor and video card, and She Inspired cannot guarantee that your monitor's display of the colors of She Inspired merchandise will be accurate.
She Inspired may have links to outside services, products and resources("Outside Site(s)"). However, She Inspired does not control the availability and content of such outside Sites, and any concerns regarding any such outside Sites should be directed to the particular Outside Site.
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS AND SHE INSPIRED CLOTHING EXPRESSLY DISCLAIMS ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR MERCHANT-ABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. BY YOUR USE OF THE SITE, YOU ACKNOWLEDGE THAT YOU ARE USING THE SITE AT YOUR OWN RISK.
You agree to defend, indemnify and hold She Inspired Clothing harmless from and against any and all claims, damages, costs and expenses, including attorney's fees, arising from or related to your use of the site.
Unless otherwise specified, the Site and the Contents thereof are displayed solely for the purpose of promoting She Inspired merchandise.
The section titles in this Agreement are solely used for the convenience of the parties and have no legal or contractual significance.
What Information About Me Is Collected and Stored?
We collect and store information that you enter into this Web site or that you provide to our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, e-mail address, telephone number, credit card number and expiration date (Please note credit card information is temporarily stored for authorization purposes only). This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this Web site.
We collect and store certain other information automatically whenever you interact with this Web site. For example, we collect your IP address, browser information every time you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.
Also, like many Web sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this Web site.
Is Information Collected From Children?
We do not sell or ship any items ordered through this Web site directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this Web site only with the involvement of a parent or guardian and should not submit any personal information to us.
With Whom Do You Share Information?
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of this web site or any of our affiliates, business partners, customers or others.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web site during a specific time period or purchased a specific product through this Web site.
What Steps Are Taken To Keep Personal Information Secure?
We use various security measures, including Secure Socket Layer (SSL) encryption technology to ensure protection on your credit card information each and every time you place an order on this web site. Prior to placing an order through this Web site, you will be asked to set up an account and provide an e-mail address and password. You must provide an appropriate e-mail address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact us immediately by clicking on "Contact Us" within the toolbar area of this Web site, you can also change your password by clicking on "My Account" within the toolbar area of this Web site.
Mon-Fri: 10am - 4pm (Est)